Free check-up · about 60 seconds · no sign-up

Find out why your website
isn’t bringing in enquiries.

Get a clear diagnosis of the website problems costing you visibility, trust and customers. Everything is explained in plain English.

Results in about 60 seconds No sign-up for your score
Mobile speedAnalysing
Search health12 signals
SecurityPassive check
The Digital Doctor assistant
Digital pulse online
A clearer process

Scan. Understand. Fix.

Measured signals and human judgement are combined in one ordered plan.

01

Run the check

The scan reads public website signals without logging in or changing anything.

02

Understand the diagnosis

You see what is healthy, what needs attention and why it matters in plain English.

03

Choose the remedy

Handle it yourself, brief your developer, or ask me to fix it at a clear price.

Full digital picture

Your website is only part of the picture.

A paid diagnosis follows the journey from how customers discover you to what happens when they try to enquire.

Explore full diagnostics
DIGITAL PRESENCE MAPLIVE FRAMEWORK
Website experienceSpeed · Mobile · Conversion
86
Search visibilityGoogle · Local · Technical
68
Social presenceActivity · Trust · Consistency
54
Marketing signalsAds · Analytics · Email
72
AI Search and GEOMentions · Sources · Authority
41
Illustrative diagnostic interface Systems connected
What you actually receive

This is what a diagnosis looks like.

However many problems a scan turns up, every single one is written out the same way: what was checked, what was found, why it matters, how important it is, and what to do about it.

Example report · not a real business
58/ 100
Website health score · example

Needs attention.

2 urgent2 need attention1 healthy
Package
The Vitals · R2,800
Checks
25 automated, 5 by hand
Delivered
Within 48 hours
Format
Private link and PDF
UrgentContact form issueThe test enquiry never arrived
R550
UrgentPoor search visibilityNot ranking for the services you sell
R1,550
AttentionSlow mobile performance8.4 seconds on a mid-range phone
R2,050
AttentionMissing AI visibilityChatGPT named three competitors, not you
R1,400
HealthySecurity configured correctlyHTTPS, certificate and headers all sound
Nothing to do
…and the rest of the listEach one priced separately, with the DIY route included

The four repairs aboveR5,550

Illustrative figures for a business that does not exist. A real report scores every finding out of 10, opens at a private link and saves as a PDF you can keep or send to your own developer.

After the diagnosis

You decide what happens next.

The diagnosis tells you what needs attention. What you do about it is your call — and two of the three routes do not involve me at all.

01

Fix it yourself

Every paid finding carries a practical DIY route where one exists, written to be followed without a developer.

  • Step-by-step, in plain English
  • No tools to buy
  • Costs you nothing
02

Give it to your developer

The report is written to be handed over. No part of it is locked to me, and nothing in it expires.

  • Yours to forward or print
  • Every finding evidenced
  • Works as a written brief
03

Ask me to treat it

A fixed price sits against each finding, so you choose item by item rather than signing off a project.

  • Fixed prices, published
  • Take one item or all of them
  • No retainer required
See every service and price

You are not obliged to use The Digital Doctor for any of it. The diagnosis is worth having on its own — which is exactly why every finding carries its own price rather than disappearing into a project nobody can take apart.

Paid diagnostic evidence

The Vitals scores this directly, with screenshots of what ChatGPT, Google AI answers and Perplexity said when asked to recommend a business like yours.

AI visibility and GEO

The answers themselves are included, with the prompt, date and source visible. The result is not reduced to a vague summary.

  • Scored in The Vitals
  • ChatGPT, Google AI answers and Perplexity
  • Screenshots included in the paid report

Passive security exposure

The Full Body Scan checks what the site publicly reveals without probing, injecting code or attempting a login.

  • Published WordPress weaknesses
  • Exposed plugin versions and configuration
  • Public login and username exposure

The whole website crawled

The Full Body Scan reads the site beyond the homepage and measures problems page by page.

  • Dead links and duplicate titles
  • Missing descriptions and thin pages
  • Image descriptions across the site

Google Lighthouse in full

The Full Body Scan includes Google’s performance, accessibility, best-practices and technical-SEO audits.

  • Render-blocking files
  • Unused CSS and JavaScript
  • Oversized images and technical issues

Domain and server checks

The Full Body Scan checks whether the domain and server are configured clearly and safely.

  • AI crawler access in robots.txt
  • Soft 404s, www duplication and response time
  • HSTS, DNSSEC and CAA
Every paid finding is scored out of 10. The report shows what was checked, what was found, why it matters, what to do and a fixed repair price. It opens at a private link and saves as PDF.Compare paid scans

Choose your diagnosis.

No mystery retainers and no technical report designed to confuse you.

Urgent care

Get seen today.

Different rules from an audit: I look first, then quote. Nobody can price a cleanup honestly before seeing what is inside.

Emergency triage

Same day
R1,450

Something is wrong and nobody has told you what. I establish what happened, how they got in, what is still running, and whether your backups are any good.

  • A one-page finding and a fixed quote for the recovery
  • Credited against the recovery if you go ahead
  • Read-only access — nothing is changed without your say-so

Hacked site recovery

2 to 3 days
From R4,950

Malware removed, the software reinstalled from a clean source, every account and password audited, the way in closed, and the Google warning lifted.

  • Quoted from the triage, so the number does not move
  • A restore point taken before anything is touched
  • Free re-clean if it returns within 30 days
No one can promise a site is permanently clean — a backdoor cannot be proven absent. The 30-day re-clean is the promise I can keep.

Site down

Today
R1,000

The site is not loading and your host is pointing at your developer. I find out which it is and get you back up.

  • Hosting, DNS, certificate and configuration
  • You are told what caused it, in writing
  • Handed back with the fix explained, not just applied

Nothing is touched without written permission and a restore point. If personal information was reached, POPIA puts the duty to notify the Information Regulator on you, not on me — I will tell you plainly if I think that applies. If it has just happened, what to do in the first hour.

Treatment

Choose your treatment.

An audit ends when you have read it. These do not: this is the doing, on a 3-month minimum and 30 days’ notice after that.

Search

R5,500per month

The findings from your report, worked through month after month, aimed at the searches that bring you enquiries rather than traffic.

  • Two pages rewritten or built each month
  • One article answering something you are actually asked
  • Technical fixes as they surface
  • A monthly note on what moved and what did not

Social

R3,500per month

Your profiles kept current and posting, so a customer who checks you out before phoning finds a business that is clearly still trading.

  • Twelve posts a month, written and scheduled
  • Profiles kept complete and consistent
  • Comments and messages watched on business days
  • A monthly note on what people responded to
Prefer graphics to words? A visual posts package — 6 to 8 branded banners designed and posted for you — is R3,000 a month. Product photos to be supplied; I handle the processing and layout from your product details.

Google Ads

R3,500per month

Managed properly rather than left running: the wrong searches turned off, the landing page made to match what the advert promised.

  • Campaign build, or a rescue of what is already running
  • Negative keywords and search-term review monthly
  • Landing page checked against the promise in the ad
  • Your ad spend is paid to Google directly, never through me
Monitoring

Keep the diagnosis current.

Both plans have a 3-month minimum. After that, 30 days’ notice applies.

Monthly monitoring

The Check-Up Plan

R795 per month
Final amount payable. No VAT charged — not a registered VAT vendor.

All 25 Vitals checks run again every month, with an alert within one day if the website goes down, the certificate expires or the score drops.

  • 25 checks repeated monthly
  • Downtime, certificate and score-drop alerts
  • Re-checked monthly, because a plugin that is safe today can have a published exploit next month.
  • 3-month minimum
  • Pay 3 months by EFT or monthly by card through PayFast
  • Signed online
Monitoring and upkeep

The Maintenance Plan

R1,750 per month
Final amount payable. No VAT charged — not a registered VAT vendor.

Everything in The Check-Up Plan, plus the routine upkeep done for you each month — so the site stays current, patched and backed up without you thinking about it.

  • Everything in The Check-Up Plan
  • Plugins, theme and core updated and tested monthly
  • A fresh backup taken and checked each month
  • Security patches applied as they are published
  • If a plugin update takes the site down, I put it right at no charge
  • 3-month minimum, signed online, pay by EFT or card
Monitoring and fixes

The Treatment Plan

R4,500 per month
Final amount payable. No VAT charged — not a registered VAT vendor.

Everything in The Check-Up Plan plus 6 hours of approved fix work each month.

  • Monthly Vitals monitoring
  • Alerts within one day
  • 6 hours of fix work each month
  • 3-month minimum
  • Pay 3 months by EFT or monthly by card through PayFast
  • Signed online
Services available

One diagnosis. Everything you need to GROW.

Start with the problem, then choose only the treatment your business actually needs.

Website design and builds

From a focused landing page to a complete business website, built to look credible and turn visits into enquiries.

  • New websites and redesigns
  • Mobile-first landing pages
  • Conversion improvements and repairs
Ask about this

SEO and AI visibility

Help Google and AI search systems understand, trust and surface your business.

  • Technical and local SEO
  • Content structure
  • GEO and AI Search readiness
Ask about this

Social media presence

Build a consistent presence that earns attention and gives customers confidence.

  • Profile optimisation
  • Content planning
  • Community and review signals
Ask about this

Paid growth campaigns

Connect the right ads to focused landing pages and measurable enquiries.

  • Google Ads
  • Facebook and Instagram Ads
  • Campaign and landing-page reviews
Ask about this

Brand graphics and AI creative

Create distinctive campaign visuals, social graphics and AI-assisted creative that still feels like your brand.

  • Social and campaign graphics
  • AI-assisted visual concepts
  • Animated digital content
Ask about this
Not sure what you need? Start with the free diagnosis. It shows where the real problem is first.Run the free scan
Questions, answered

Questions before you begin?

Clear answers before you choose a scan.

Do you check whether AI assistants can recommend my business?
Yes. This is a scored check in The Vitals. The paid report includes screenshots of what ChatGPT, Google AI answers and Perplexity actually said when asked to recommend a business like yours. The answers are shown directly rather than reduced to a summary. Results can vary by prompt, location and date, and no mention or ranking is guaranteed.
What does the Free Check-up include?
The Free Check-up runs 10 automated checks instantly. It leads with whether AI assistants can recommend you, then checks page speed, how easily someone can contact you, the Google title and description, image descriptions, HTTPS, machine-readable business details, whether your email can be spoofed, and how your link looks when shared on WhatsApp. It does not log in, probe the website or change anything.
What is The Security Check-Up?
The Security Check-Up runs 17 passive checks on what an attacker can already see about your business. It is delivered within 48 hours. It is not a penetration test and cannot prove that a site is secure. Nothing is probed, injected or logged into.
What is included in The Vitals?
The Vitals includes 25 automated checks and 5 checks completed by hand. It includes AI recommendation evidence, a measured competitor comparison and scored findings with practical actions and fixed repair prices. Delivery is within 48 hours.
What does the Full Body Scan add?
Five working days rather than 48 hours, and it goes beyond the website. Your social media, advertising, email and reviews are reviewed by hand, the whole site is crawled rather than the homepage alone, and it adds Lighthouse, server, domain and deeper passive security checks. The findings are interpreted and put in order rather than listed. It runs 51 automated checks in total, and it includes R2,500 of treatment and a spoken audio summary.
What does each paid finding show?
Every finding is scored out of 10 on a bad-to-good scale. It shows what was checked, what was found, why it matters, what to do next and the fixed price if you want the repair handled for you. The report opens at a private link and can be saved as a PDF.
Can I make the fixes myself?
Yes. Paid findings include a practical DIY route where one exists, as well as a fixed quote if you would rather have the work handled for you.
Do you need access to my website?
Not for the automated scans. Advertising, analytics, email or other manual reviews may require temporary read-only access. Access is requested separately and only when it is needed.
How do the monthly plans work?
The Check-Up Plan is R795 per month. The Treatment Plan is R4,500 per month and includes 6 hours of fix work. Both have a 3-month minimum followed by 30 days notice. You can pay 3 months in advance by EFT or monthly by card through PayFast, and the agreement is signed online. No VAT is charged because The Digital Doctor is not a registered VAT vendor.
Do you work outside South Africa?
Yes. The service is delivered online, and international work can be quoted in the client billing currency.
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Your scan uses public website information only.