Durban · KwaZulu-Natal

Website audit in Durban

Durban runs on trade. The port, the freight and clearing agents around it, the manufacturers and the wholesalers all sell to other businesses, and a B2B buyer researches very differently from a consumer: they check whether you look like a real, still-trading company before they ever pick up the phone. That makes the boring parts of a website — a company registration, a physical address, a landline that works, a page that has been updated this year — worth more here than a redesign.

Worked remotely. I do not have an office in Durban — The Digital Doctor is one person, working from South Africa, and I would rather say so than imply a branch that does not exist. It costs you nothing: the check reads what your website already shows the public, so where I am sitting makes no difference to what it finds. If you would rather talk it through on a call before deciding, that is fine too.

Who this is for in Durban

Most of the businesses I check here are in freight, clearing and forwarding, import and export, manufacturing, wholesale and distribution, chemicals, and the tourism strip along the coast. You do not have to be in any of those — the checks are the same whatever you sell — but the problems below are the ones that come up again and again on Durban websites.

What I see most often on Durban sites

Sites that were correct in 2018 and have not been touched since. In a trade business that is a real cost: a buyer comparing three suppliers will quietly drop the one whose site still lists a directors page with someone who left, or whose certifications have expired on the page. The second is email that can be spoofed. Clearing and freight are heavily targeted by invoice fraud, and a domain with no SPF or DMARC record means somebody can send an invoice that appears to come from you — the customer pays the wrong bank account, and the argument that follows is yours.

What I would check first for a Durban business

  1. Whether somebody can send email pretending to be you. This is the check I would run first for any Durban trade business. Invoice redirection fraud is common in freight, and the protection is a DNS record that costs nothing and takes an hour.
  2. Whether the site still looks like a going concern. Stale copyright years, dead staff pages and expired certifications all read as "this company may not still be here" to a buyer who has never met you.
  3. Whether your details are machine-readable. Registration number, address, hours and phone marked up properly is what lets Google and an AI assistant repeat them confidently rather than guessing.

What it costs

The first check is free and takes about a minute: ten automated checks on what your website shows the public, with the findings on screen and no sign-up for the score. If you want the full picture, the paid packages are R1,950 for the Security Check-Up, R2,800 for The Vitals and R7,600 for the Full Body Scan. Every finding carries a fixed price to put it right, and it says plainly which ones you could do yourself.

If a paid audit does not find at least five specific, fixable issues worth acting on, you get the fee back. That is the whole guarantee, and it exists because an audit that finds nothing should not cost you anything.

Areas covered around Durban

The same applies anywhere in KwaZulu-Natal and the rest of the country — including Umhlanga, Pinetown, Westville, Ballito, Amanzimtoti, Hillcrest and Pietermaritzburg. Nothing about the check depends on where you are.

Start with the free check. Type your website address on the home page and you will have your score and the worst findings in about a minute.

Run the free check-up

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